Product Support Specialist – WO Media Sales, Birmingham

About WideOrbit:
WideOrbit is the leading provider of advertising management
software for large Media companies. WideOrbit’s comprehensive product line helps
clients manage the entire workflow of advertising sales, from placement and
optimization through to invoicing across multiple media, including broadcast
television and radio, media networks, digital and mobile. More than 3,000
stations and networks around the globe operate on our core Traffic software, and
more than 3,200 radio stations are powered by our radio automation platforms.
Major media companies (ABC, NBC, CW, FOX) use WideOrbit software to deliver
nearly 5 billion ad impressions per day and manage more than $30 billion in
annual advertising revenue. WideOrbit is a fast growing, profitable company that
is funded by world class Venture Capital

Job Description:
WideOrbit is
looking for a motivated and experienced support specialist for our new software
package – WO Media Sales. WO Media Sales is a software solution that allows
sales professionals to analyze ratings and intelligently target their approaches
for selling time slots to advertisers. The WO Media Sales Product Support
Specialist must have a proven track-record in the television or radio industry,
possess excellent communication skills, and be eager to learn and grow with a
fast-paced team.

Here’s what you’ll be doing:
•Help users with how-to
questions regarding use of WO Media Sales
•Identify and document software
defects and requests for enhancements
•Provide information regarding
customer needs to engineering and marketing
•Work with team to develop
product support infrastructure
•Perform other tasks as assigned
•Reports
to the Director of Product Support

Here’s what we’re looking for:

•2+ years of experience at a television or radio station within a sales
department is strongly preferred.
•Experience with advertising/media sales
proposals and stewardship applications.
•Excellent interpersonal skills,
especially over the telephone.
•Strong technical aptitude to quickly learn
new software.
•Experience using web based applications and comfortable with
learning and using new technologies.
•The ability to work effectively under
pressure and balance competing tasks in a rapidly changing environment.

•Proficiency in MS Windows, Word, Excel, and Outlook.
•Outstanding
communication, problem-solving, follow-up, and organizational
skills.

Compensation, Benefits and Perks:
Besides a competitive salary
and great work environment, here are some of our additional benefits and perks:

Health insurance, options, sabbatical leaves, great vacation package,
work/life balance, life event benefits, casual work attire, snacks and coffee in
the café, and plenty of opportunities to grow!

Location and
Hours:
This position is based at an office in Birmingham, AL and may require
you to be flexible with different shifts to accommodate our nationwide
customers. Please let us know if you have any limitations regarding the hours
that you’re able to work.

To Apply:
Please apply online at www.wideorbit.com/careers/

WideOrbit
is an Equal Opportunity Employer and hires are made without regard to any
individual’s race, age, color, national origin, ancestry, disability, veteran
status, religion, marital status or domestic partnership; pregnancy, childbirth
or related medical conditions; other medical conditions or genetic
characteristic; sexual orientation, gender, gender identity or transgender
status; or any other basis protected by state, federal or local law, regulation
or ordinance.

(02-23-15)